The technical team consists of eight technicians who have an average of over 30 years experience in installation, maintenance, service and trouble shooting of woodworking machinery. Our technicians cover the whole of the UK, Ireland & Europe, please call now to see if we have an engineer available in your area.


Due to the ever changing technology of machinery, we offer the experience of our technical support team who provide help in diagnosing hardware and software issues for machinery supplied by JJ Smith. Support can be provided by telephone, email and also remote access (when practical and where an Internet connection is available).

For priority assistance we offer an annual technical support contract which includes other software and hardware benefits for selected ranges of machinery.

We carry a comprehensive range of consumables and main line spare parts in stock. We offer standard tooling, sawblades, hollow & swing chisels, rebate blocks, etc, plus specialist high quality TCT tipped tooling for window/door production.



Benefits:

• Full UK, Ireland and European coverage
• No mileage charges
• Unrivalled availability for spares and tooling
• Installations and removals
• Service and preventative maintenance
• Breakdowns
• Software & hardware support

Your contacts for Technical Service & Support

Jane Reid 30 years experience as the company’s service manager. Jane is responsible for the day to day co-ordination of the company’s technicians and providing customer care.

Dave Moore Joined the company in 1979 as an apprentice engineer. His roles have included service engineer and now provides the IT & technical support for customers and JJ Smith.

Your contacts for Spare Parts & Tooling

Kevin Jones Over 25 years experience in providing tooling & spares solutions to our customers. Kevin has large network of suppliers for both spares & tooling.

Carol Moss Carol provides the administrative support for the department. Carol also maintains the company's databases so as all records are kept up to date.